ukanon.org Support

We take support seriously and ask that you login to contact our support desk (this will place the issue in our priority queue). We only provide technical support to our subscribers.

If you do have a question that is not answered by our FAQs or Guides, then please feel free to complete our contact us form and we shall respond as quickly as we can - however our subscribers do get priority over general enquiries.

Some links to pages that might help you here -

Otherwise, please contact us here.

Always concerned me before I subscibed to this software using public wifi hotspots.

Simple to use. Why can't all software be this straightforward?

My CEO is happy now that our IT department cannot monitor his web usage. Top product!

Service Compatibility

uk:anon service has been extensively tested on both sides of the Atlantic for both ADSL/Cable Broadband and Mobile Broadband services. Although we have not tested every possible ISP/Mobile ISP in the UK and the US the major players certainly have been tested, as well as many business and corporate network environments.

Media Compatibility

In addition, the uk:anon service has been widely tested for media player/streaming media (Flash, Silverlight, Windows Media Player, Apple Quicktime and Real Networks Media Player) in a 32-bit environment - Windows XP/Windows Vista/Windows 7. There are some known issues (but not with our service) with 64-bit compatibility for some media players and browsers which have been widely written about. We keep an update on 64-bit issues here.

Please read our relevant support guides, faqs etc or else please login and contact us.

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Service Compatibility

Media Compatibility

UK Broadband

UK Mobile Broadband

US Broadband

US Mobile Broadband